At Taanté, your trust matters. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit or interact with our website.

We are committed to protecting your privacy. Any information by which you can be identified while using this website will be used only in accordance with this policy. Taanté may update this Privacy Policy from time to time, and we encourage you to review this page periodically to stay informed of any changes.

Information we collect

We may collect the following information when you use our website or engage with us:

• Name
• Contact details, including email address and phone number
• Demographic information such as postal code, preferences, and interests
• Other information relevant to customer surveys, feedback, or promotional offers

Details of cookies used on our website are outlined in the Cookies section below.

How we use your information

The information we collect helps us understand your needs and serve you better. In particular, it may be used for:

• Internal record keeping and order fulfilment
• Improving our products, services, and customer experience
• Sending periodic communications about new collections, special offers, or updates you may find meaningful (only where you have consented)
• Conducting market research and customer feedback activities
• Customising your experience on our website based on your preferences

We contact users only through channels you have shared with us, such as email or phone.

Security

We are committed to ensuring that your information is secure. Appropriate physical, electronic, and managerial safeguards are in place to prevent unauthorised access, misuse, or disclosure of the information we collect online.

Cookies

Cookies are small data files placed on your device that help websites function more effectively. When you agree to their use, cookies help us understand website traffic, recognise repeat visits, and improve site performance.

We use cookies primarily for analytics and functionality, allowing us to understand which pages are visited and how our website can be improved. This data is used only for statistical purposes and is not retained beyond its intended use.

Cookies do not give us access to your computer or any personal information beyond what you choose to share. You may choose to accept or decline cookies through your browser settings. Please note that disabling cookies may limit certain features of the website.

By continuing to use our website, you consent to the use of cookies in accordance with this policy.

Links to other websites

Our website may include links to third-party websites for your convenience or reference. Once you leave our website, we do not have control over the content or privacy practices of those external sites. We encourage you to review the privacy policies of any website you visit through external links.

Controlling your personal information

You may choose to limit or manage how your personal information is used in the following ways:

• When filling out forms on our website, you may opt out of receiving direct marketing communications
• If you have shared content such as photographs, videos, testimonials, or reviews that are used for Taanté’s marketing purposes, you may withdraw your consent at any time by writing to us at hello@taante.com

We do not sell, lease, or distribute your personal information to third parties unless required by law or with your explicit consent. Where permitted, we may share promotional information about trusted third parties only if you have indicated that you wish to receive such communication.

Accessing & updating your information

You may request details of the personal information we hold about you and ask for corrections if you believe any information is inaccurate or incomplete. Requests can be made by writing to or emailing us at the contact address provided on our website, and we will respond within a reasonable timeframe.

A note from Taanté

Your information is shared with us in trust. We honour that trust with care, transparency, and respect—just as we do with every piece we create